Proudly Serving Atlanta for 25 Years. Proudly Serving Atlanta for 25 Years. Proudly Serving Atlanta for 25 Years

(404) 312-8777

Proudly Serving Atlanta for 25 Years

(404) 312-8777

Disclaimer & Policies

Popular Products

Printing Services

Large Formats

Mailing

Promo Products

The following outlines the general policies and procedures of Atlanta Brand Central LLC. Please review this information carefully. If you have any questions or need clarification, our team is happy to assist during regular office hours, Monday-Thursday, 9:00 AM – 5:00 PM, Friday 9:00 AM – 4:00 PM at info@abcatl.com

Final Sale Items

All sales are final and are not eligible for return, refund, or exchange.

Order Cancellation & Refund Policy

Once an order has entered production, it cannot be edited, modified, canceled, or refunded. An order is considered “in production” once it has been placed and/or final artwork approval has been received.

Due to the custom nature of our products, Atlanta Brand Central does not offer refunds on orders that are in production or completed.

In certain situations, discounted reprints may be offered at the sole discretion of Atlanta Brand Central. If a reprint is approved, the original merchandise must be returned prior to the reprint entering production.

Refunds are not available for services rendered, including but not limited to design services, setup fees, digitizing, or custom production work.

Any order concerns or discrepancies must be reported in writing within 7 days of the original purchase date. After this timeframe, orders will be considered accepted and final.

For full details or questions regarding our policies, please contact an Atlanta Brand Central representative during regular business hours.

Proof Policy

Proofs play an important role in the design and production process, helping ensure accuracy and overall satisfaction.

Customers will receive digital proofs as part of the design process. All revision requests must be submitted in writing via email to maintain accuracy and documentation.

It is the customer’s responsibility to upload accurate, properly formatted files for production.

Proofs must be approved in writing (email confirmation) before the order can move into production.

Printing & Production Disclaimer

Color Variations

Due to the nature of commercial printing processes, exact color matching cannot be guaranteed.

 

  • Colors may vary slightly from digital proofs to final printed products.

  • Certain colors, particularly blues with high magenta content, may print with a slight purple shift.

  • Different paper stocks and materials may produce variations in color appearance, even when using the same artwork file.

  • Exact color matching to previous orders is not guaranteed across different materials or print runs.

 

Customers concerned about color accuracy are encouraged to review the proof and communicate specific concerns in advance so our team can provide guidance.

Cutting & Alignment Tolerance

Minor shifts may occur during the trimming and finishing process. An industry-standard tolerance of approximately 1/8 inch may apply.

 

For this reason:

  • Designs with tight borders or edge-sensitive layouts may appear slightly off-center after trimming.

  • Border-based designs are not recommended unless the product and production method specifically accommodate precision trimming.

 

If your project requires precise edge alignment, please consult with our team before placing your order to determine the best product and production option.

Art Requirements

Design Charges

Atlanta Brand Central reserves the right to apply additional design fees for projects that extend beyond the original scope of work.

Additional charges may apply if:

  • The requested revisions significantly differ from the originally approved design direction or layout.

  • The number of revisions exceeds what was included in the initial design fee.

  • The project scope expands beyond what was originally discussed or quoted.

 

Clients will always be notified and must approve any additional charges before they are added to an invoice.

 

Please note that standard design fees do not include the release of editable or original source files. If you would like to purchase the original working files, please contact an Atlanta Brand Central representative for a separate quote.